Case Study: Tailor-Made Parking System Development for Q8

Honored to have a successful history of executing innovative projects, we are proud of our skill to understand client needs and offer the most effective solutions. In this case study, we will examine our collaboration with Q8, an important global fuel retailer, to create a tailored Parking System that expands on their current Refund Fuel Web App, which we also developed for the client.

Following the successful execution of the Refund Fuel Web App project, our client expressed great satisfaction with our efforts and contacted us once more, this time to talk about new issues they were encountering—their drivers had difficulty locating available parking spaces, and the process for parking payment was excessively complex. Acknowledging the chance to enhance our current partnership, we eagerly accepted the project and began to create a customized solution to tackle these challenges.

The Client's Challenge

The client's drivers were facing two significant challenges when it came to parking. Initially, they frequently struggled to find open parking spaces, resulting in annoyance and hold-ups. Secondly, the process of paying for parking was complicated, necessitating that drivers manage the payments on their own, which imposed an unwarranted strain on their everyday activities.
These challenges were directly affecting the efficiency and productivity of the client's operations, and the company was committed to seeking a solution that would enhance the parking experience for its drivers.

* Web app containing both modules (Refund Fuel and Parking) that Future Forward developed

The Proposed Solution

To tackle the parking issues of the client, we suggested creating a new Parking System module as a key component of the current Refund Fuel Web App. This module would offer a complete solution that assists drivers in locating and accessing parking spaces while also automating the payment process, guaranteeing a smooth experience for both the drivers and the client's finance team.

Main Attributes of the Parking System

1. Locating Nearby Parkings
   • Integrated map view showing the closest and most available parking spots
   • Intelligent algorithm to suggest the optimal parking location based on various factors, such as proximity, availability, and cost

1. Seamless Parking Process
   • Driver registration and vehicle management system, allowing drivers to easily manage their vehicles and parking sessions
   • Automated parking sessions start and stop, eliminating the need for drivers to manually track and pay for their parking
   • Hourly parking duration reminders to help drivers stay informed and avoid overstaying

1. Centralized Parking Management
   • Admin dashboard for Q8's finance team to track and export detailed parking logs
   • Automated parking fee payment process, ensuring that the company handles all parking-related expenses without the involvement of the drivers
   • Integration with Lekker Parkeren's parking services API, providing access to comprehensive parking data and payment solutions

* Parking history from the web app

Technical Implementation

To bring this Parking System to life, we leveraged our expertise in custom web development and built upon the existing Refund Fuel Web App, which was developed using PHP and Silverstripe. We expanded the existing MySQL database to accommodate the additional parking logs and integrated Firebase Cloud Messaging to ensure seamless push notifications for iOS device users.

For the Parking System module, we utilized React and JavaScript, ensuring a modern and user-friendly interface that would provide an exceptional experience for client's drivers. Additionally, our close collaboration with Lekker Parkeren, an innovative provider of parking services, allowed us to integrate their API and deliver a comprehensive solution that seamlessly handled parking-related data and payments. 

Client Outcomes

The integration of the Parking System feature into the Refund Fuel Web App has proven to be a meaningful solution for the client. The latest enhancements have greatly enhanced the driving experience for client staff, facilitating the search and access to parking spaces while also simplifying the payment procedure. This has led to improved efficiency since drivers no longer have to waste time looking for parking or dealing with related transactions manually.

The centralized parking management features have given the finance team improved oversight and authority regarding parking usage and costs. The automated payment system has removed the requirement for driver participation, lessening the administrative workload and guaranteeing precise monitoring of all expenses related to parking.

The achievement of this project has bolstered the collaboration between Future Forward and the client, reinforcing our standing as a reliable provider of tailored web development solutions that focus on the client's requirements and yield valuable outcomes.

* First screen when employee signs in the web app 

Conclusion

Future Forward's dedication to comprehending and tackling our clients' specific challenges is demonstrated in the Parking System initiative for Q8. By combining our expertise in tailored web development with a deep understanding of the client's issues, we created a personalized solution that has greatly improved the parking experience for the client's drivers and helped the company's financial management systems.

We invite you to explore our other case studies or reach out to our team to discuss how we can help you enhance your digital landscape with our customized web development solutions.

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